FAQ
Frequently Asked Questions
1. Do we have to pay monthly or can we pay annually?
Both. If you pay annually and you add users or features, they will be pro-rated accordingly.
2. If I need an Add-On module, do I pay by user by month?
No, the Add-On modules (Manufacturing, Serialization and E-Commerce Integrations) are a flat fee each month, regardless of the number of users.
3. Do I have to use QuickBooks to use ERP Gold?
No, ERP Gold has an accounting module that is included with our software that has the same functionality. If you are a current QuickBooks user, we can integrate with QuickBooks.
4. How long do I receive customer support?
ERP Gold treats its customers like partners and offers support for the entire relationship.